- Guided small and medium-sized businesses (SMEs) through digital transformation, converting traditional workflows into automated digital processes.
- Designed and launched professional websites and web applications, ensuring high performance and alignment with client branding.
- Executed comprehensive digital marketing strategies, including SEO optimization and managing ad campaigns to improve online visibility and ROI.
- Set up enterprise communication and deployment solutions, configuring Outlook/Exchange environments and deploying applications to production servers.
- Advised on technology stack selection, helping business owners identify and adopt cost-effective and scalable IT tools.
- Provided end-to-end project management for various technical initiatives, from initial requirements gathering to final delivery and support.
IT Manager
NAF Company · Al-Qassim, KSA
Current
- Implemented Industry 4.0 technologies, streamlining core business processes, reducing manual tasks by an estimated 20%, and boosting daily production by 15%.
- Directed end-to-end implementation of SAP Business One (B1), MES, HR, and feed formulation systems, ensuring 100% accurate production data synchronization with administration.
- Established company's IT infrastructure from inception, migrating critical services to the cloud and fortifying server security to achieve 99.9% uptime.
- Developed and deployed custom SQL and Crystal Reports within SAP B1, providing leadership with real-time operational insights and supporting data-driven decisions.
- Authored and enforced IT governance policies, ensuring full compliance with financial market regulations and modern cybersecurity standards.
- Reduced IT operational costs by 15% through proactive renegotiation of vendor contracts and service level agreements (SLAs).
- Managed a multi-functional team of 5 professionals across infrastructure, applications, and helpdesk, prioritizing rapid response times and fostering a security-first culture.
- 20% Manual tasks reduced
- 15% Production boost
- 99.9% Uptime
- 15% IT cost reduction